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Frequently Asked Questions

3-star Hotel in Dax


What type of accommodation can be booked at the establishment?

For a stay with all the comforts of home, the hotel has several types of room. We have a family room, studios for 1 or several people, as well as 140 and 160 rooms with beds for one or two people.

How do you book a stay at the establishment?

In order to benefit from the best rates guaranteed, we recommend that you book by telephone, via our official website or via the official website of our hotel cooperative, Theoriginalshotels.com.

What are the establishment’s arrival and departure times?

Your room is available from 3pm and check-out is at 12pm. However it is possible for you to arrange to leave your luggage at reception through prior arrangement.


Does the establishment have luggage storage?

We provide luggage storage, where you may arrange with reception to leave your luggage at any time of the day.

What are the reception opening hours?

The hotel reception is available 24/7.

Are animals allowed on the premises?

Four-legged friends are allowed in the hotel with an additional charge, however they may not be taken to the spa or restaurant.

Is the accommodation suitable for families?

The hotel has four family rooms that can accommodate from three to five people.

Is the establishment suitable for persons with reduced mobility?

The hotel has a lift and bedrooms equipped for persons with reduced mobility.


How do you get to the establishment?

You can get to the Thermes de l'Avenue by car, by train to Dax train station, or by plane to Biarritz, Pau or Bordeaux airports.

Is it easy to park your car at the establishment?

You can bring your car and leave it with piece of mind in the hotel’s free, secure 50-space car park.

Is the establishment near the town centre?

The establishment is in the heart of Dax town centre, from which you can walk to all the main places of interest within fifteen minutes: the cathedral, theatre, warm fountain, cinema, arenas, stadium.

What towns are near the establishment?

Visit Hossegor, Capbreton, Bayonne or even Biarritz to discover or rediscover the Landes and the Basque Country.


Does the establishment have one or more restaurants on site?

The establishment has a restaurant in the hotel called Lou Caçairot.

How can you book a table in the restaurant?

Bookings are made at the establishment’s reception or by phoning +33 (0)5 58 56 36 37.

What type of breakfast does the establishment serve and at what time?

The hotel has a tasty buffet breakfast with fresh regional products, served from 7am to 10am.

Leisure / Discovery / Tourism

Does the establishment have a spa?

The establishment has a spa space with a relaxation pool, sauna, hammam and a salt cave.

Does the establishment have a fitness room?

The establishment has a fitness room.


What is the cost for a series of thermal hydrotherapy sessions?

Prices for the approved thermal hydrotherapy sessions are set by the French social security system and vary according to the set price of the series of sessions. When a doctor has prescribed the series of thermal hydrotherapy sessions, the treatments can be reimbursed by the French social security system.

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